Lumi Casino Cookies Policy

At Lumi Casino, we use cookies and similar technologies to make your visit to our website and mobile platform smooth, secure, and personalised. This Cookies Policy explains what cookies are, how we use them, and what choices you have when you visit Lumi Casino.com or use the Lumi Casino app. Lumi Casino is operated by White Hat Gaming Limited, a company registered in Malta with registration number C73232, registered office at 85 St John Street, Valletta VLT1165, Malta. We are licensed by the UK Gambling Commission (account number 52894) for customers in Great Britain, and by the Malta Gaming Authority (MGA/B2C/370/2017) for all other customers.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our services. We also use similar technologies such as pixels, web beacons, and local storage, which we refer to collectively as "cookies" throughout this policy.

Why We Use Cookies

We use cookies for several important purposes, including keeping you securely logged in during your Lumi login session, remembering your language and currency preferences, and helping us understand how players use our Lumi slots, live casino, and sports betting sections. Cookies also allow us to measure the performance of our promotions, including our Lumi bonus offers and Lumi no deposit bonus campaigns, so we can continuously improve what we offer you.

• We use cookies to keep your Lumi casino login session active and secure while you play.
• We use cookies to remember items in your account, such as pending deposits or withdrawal requests.
• We use cookies to measure traffic and identify which pages, games, or promotions are most popular.
• We use cookies to detect and prevent fraudulent activity and protect your account from unauthorised access.
• We use cookies to personalise the content and offers you see, including tailored Lumi bonus code promotions.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website and app to function properly. They enable core features such as Lumi register account creation, secure Lumi login, session management, and the processing of your Lumi deposit and Lumi withdrawal requests. Without these cookies, essential services on our platform cannot be provided, and we do not offer an option to disable them.

Performance and Analytics Cookies

We use performance cookies to collect anonymous information about how visitors use our website, including which pages are viewed most often and how long players spend browsing our Lumi slots and Lumi live casino sections. This data helps us identify technical issues and improve the overall speed and usability of our platform, including our Lumi casino app.

Functional Cookies

These cookies allow us to remember choices you make, such as your preferred language, currency, or display settings, so that your next visit to Lumi Casino feels familiar and convenient. Functional cookies also help us remember if you have previously entered a Lumi promo code, so you are not asked to re-enter it unnecessarily.

Advertising and Targeting Cookies

We, and our trusted third-party partners, use advertising cookies to deliver marketing content that is relevant to your interests. These cookies help us measure the effectiveness of our campaigns and avoid showing you repetitive advertisements. If you have interacted with a Lumi review or promotional page elsewhere online, targeting cookies may be used to display related offers to you when you return to our site.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties who provide services on our behalf, such as payment processing, analytics, and marketing. These may include providers who help us verify transactions related to your Lumi deposit or Lumi withdrawal, as well as analytics companies that help us understand overall site performance. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of these providers for further information.

Cookies on Our Mobile App

If you access our services through the Lumi casino app, similar tracking technologies may be used to remember your login credentials, maintain your session, and deliver a personalised experience. Where local device storage or mobile identifiers are used instead of traditional browser cookies, the same principles outlined in this policy apply. You can manage certain tracking preferences directly within your device settings.

Managing and Controlling Cookies

You have control over how cookies are used when you visit our website. Most web browsers allow you to manage cookie preferences through their settings menu, including the ability to block or delete cookies. Please note that disabling essential cookies may prevent you from completing a Lumi register process, accessing your account, or processing deposits and withdrawals.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device at any time.
• You can use private or incognito browsing modes, though some features may not function correctly.
• You can manage certain third-party advertising cookies through industry opt-out tools where available.

Retention of Cookie Data

We retain cookie data only for as long as necessary to fulfil the purposes described in this policy. Session cookies are automatically deleted once you close your browser, while persistent cookies may remain on your device for a longer period, depending on their function, such as remembering your login details or preferences for future visits to Lumi Casino.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Your continued use of our website or app after changes are posted indicates your acceptance of the updated policy.

Contact Us

If you have questions about how we use cookies, or if you need assistance with your account, our Lumi withdrawal process, or any other aspect of our services, our support team is available 24/7 via live chat, email, or our Help & FAQs section. You can reach us directly at support@Lumi Casino.com, and we will be happy to assist you.